THE OFFICIAL APP OF THE EL DORADO AIRPORT IN BOGOTÁ, COLOMBIA

El Dorado Airport App by Blue Label Labs

In 2015, El Dorado International Airport in Bogotá, Colombia approached Blue Label Labs to design and develop a set of iOS and Android apps for visitors to the 44th busiest airport in the world.

The airport began the project with the desire to build an eye-catching app that not only made it easy for visitors to travel through the airport and monitor their flight status, but also served to showcase the variety of vendors and service providers available within the Airport.

DESIGN, BUILD, AND DEPLOY

the first iOS version of the El Dorado app within eight weeks

Initially, the airport had worked with a local app development team to create the El Dorado app, however after two months of struggling to overcome the technical and design challenges of the project, the airport approached Blue Label Labs to take over development of the iOS and Android apps.

The Blue Label Labs app development team was faced with a tough challenge: design, build and deploy the first iOS version of the El Dorado app within eight weeks.

The Blue Label Labs team ended up finishing the app in six weeks.

El Dorado Airport App by Blue Label Labs

USER EXPERIENCE

The Blue Label Labs app development team created an experience that focused on the core needs of an airport traveler: navigation, flight tracking and service directory. The app gives users quick access to critical flight status and airport navigation functionalities no matter where they are in the app through a simple swipe-to-reveal slide out menu.
El Dorado Airport App by Blue Label Labs

DESIGN

The Blue Label Labs team and the Airport settled on a blue-yellow color theme that was both gentle on the eyes of bleary eyed travelers and evocative of the Colombian national identity.

The design of the app leverages these colors along with a stylized sans-serif font and use of vibrant images to present a clean and simple app design.

El Dorado Airport App by Blue Label Labs
El Dorado Airport App by Blue Label Labs

iBEACON NAVIGATION

A challenge faced by Blue Label Labs app development team was in providing a reliable indoor-navigation system to help travelers chart their course through the airport. Leveraging cutting edge Bluetooth iBeacon navigation, Blue Label Labs teamed up with the MapsPeople indoor-navigation framework to deploy a Bluetooth iBeacons across the airport and to then integrate them into a mapping and navigation system built into the iOS and Android apps.

With a single tap a user of the El Dorado app is quickly able to pinpoint their position within the airport down to a 10-meter radius and then be provided with turn-by-turn directions to their gate or desired vendor.

El Dorado Airport App by Blue Label Labs

FLIGHT TRACKING

Another challenge faced by the Blue Label Labs app development team was in the integration of real-time flight information into the app. The Blue Label Labs team worked with local airport authorities to connect the El Dorado app to a live feed of flight data published by the Airport’s internal systems.

Through this feed, the Blue Label Labs app development team was able to integrate into the El Dorado apps a real-time listing of all flights leaving and arriving into the airport with up-to-date information on delays, cancellations and gate information. Furthermore, the Blue Label Labs team created the ability for users of the app to subscribe to real time flight alerts, giving travelers throughout the airport piece of mind as the El Dorado app notifies them immediately of any flight status change.

El Dorado Airport App by Blue Label Labs

El Dorado Airport App by Blue Label Labs
El Dorado Airport App by Blue Label Labs

DIRECTORY

After efficient movement of aircraft, the next most important function of an airport is to keep passengers informed, well fed and entertained.

The El Dorado app features a directory of all of the Airline Offices, Shops, Restaurants, Services and Government Entities. Quick links to websites and an maps/navigation to the locations make the Directory a useful tool for any visitor. Helping those establishments in the Directory to be more visible and findable was a chief goal of the airport.

FEATURED HIGHLIGHTS

Flight Tracking
Up-to-the-minute flight status
Directory
Custom listing of all shops, restaurants and service providers with branding and promotional capabilities
Navigation
Detailed maps of the airport with indoor navigation and directions using Bluetooth beacons
Transit & Parking
Transit directions and up-to-the-minute parking spot availability and cost information
Live Customer Service
Direct chat with a customer service agent.
App & Airport Feedback
Streamlined way to provide app and airport feedback

THE RESULT

The El Dorado Airport iOS and Android apps have set the bar for what an airport app should be.
The Blue Label Labs app development team facing both timeline pressure and technical challenges was able to successfully deliver a suite of apps that showcases Bogotá’s El Dorado Airport as one of the leading international gateways to the world.